Since year 2000, Technokits has been providing innovative and reliable IT solutions to businesses nationwide.

Our comprehensive computer help and service offerings gives clients access to IT solutions that are designed specifically to meet their unique computer support and business needs.

Our help desk representatives are A+ certified as well as MOUS (Microsoft Office User Specialist) certified in order to provide assistance in troubleshooting both hardware and software related problems. Depending on the level of service you need, we can train our representatives to support many custom in-house applications. We can also support mobile users who need to access your system from remote locations. We can even dispatch a technician on-site in the event that a problem cannot be solved on the First Level (over the phone).

We can work with existing IT departments to provide user support services. This frees up your technicians and allows them to concentrate on important back end tasks that may need to be addressed on a daily or weekly basis.

Our goal for this service is to streamline your company’s computer usage. We generate weekly reports of user problems / activities to help you determine the nature of usage, the knowledge level of your users, and possibly the stability of your platform. With this knowledge, informed decisions can be made with regards to user training, hardware, and software applications.

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